For detailed information regarding our delivery times, available shipping methods, and associated fees, we kindly invite you to visit the Shipping section on our website. We understand the importance of a smooth and efficient delivery experience, and our primary objective is to ensure that your order arrives promptly. In the Shipping section, you will find comprehensive details to help you make informed decisions about shipping options that best suit your needs. If you have any specific inquiries or require further assistance regarding shipping, our dedicated customer support team is always available to assist you.
Free Shipping For All Order Over $69
- Order Handling Time: Our standard order handling time is 3-5 days, from Monday to Friday.
- Order Delivery Time: Our estimated order delivery time is 9-12 days, from Monday to Friday.
- We are pleased to offer free shipping for all orders with a total value exceeding $69
- For orders with a total value under $69, a shipping fee of $4.85 will be applied
Express Shipping
- Order Handling Time: Our standard order handling time is 3-5 days, from Monday to Friday.
- Order Delivery Time: Our estimated order delivery time is 4-7 days, from Monday to Friday.
- A shipping fee of $17.95 will be applied
Tax:
- Customers will not incur any additional fees or taxes.
Tracking Your Order:
- Once your order has been shipped, we will promptly send you an email confirmation that includes your unique order number.
- This email will also provide you with a tracking number, which you can use to monitor the progress of your shipment using our convenient Track Order feature on our website.
Order Cutoff Time:
- Please note that our order cutoff time is based on Greenwich Mean Time (GMT).
- To ensure that your order is processed and shipped promptly, we kindly request that you place your order before the designated cutoff time. This will allow us to prepare and dispatch your items in a timely manner.
Shipping Companies:
- At Twellers Ltd, we work with reputable shipping companies to deliver your orders securely and efficiently. We have partnered with UPS, DHL, USPS, and FedEx to offer you reliable shipping options.
- These trusted carriers have extensive networks and provide excellent service to ensure that your package reaches its destination in a timely manner.
If there are no updates on the logistics record for a period exceeding five business days after your order has been shipped, we kindly ask you to reach out to our dedicated customer support team at [email protected] for further assistance. Our team is committed to ensuring that you receive your order in a timely manner and is always available to address any questions or concerns you may have.
