We highly value your privacy and are committed to handling your personal information with the utmost care. Our Privacy Policy outlines how we collect, use, and share your Personal Information when you interact with our website or make a purchase from us. We strive to comply with applicable privacy laws and regulations to ensure the security of your information. We encourage you to read and understand our policy to make informed decisions about sharing your Personal Information with us.
Contact Us
If you have any questions, concerns, or complaints regarding our privacy practices or this policy, please don’t hesitate to reach out to us at the following address:
Company address in United Kingdom:
Address line 1: Lytchett House 13 Freeland Park, Wareham Road, Poole
Address line 2: , Dorset, United Kingdom, BH16 6FA
Company address in United State:
Address: 861 Van Buren Ave, DeFuniak Springs, FL 32435, United States
Email: [email protected]
We aim to respond promptly to your inquiries and address any issues you may have.
Behavioral Advertising
At Twellers Ltd, we strive to provide you with a personalized and enhanced browsing experience on our website. As part of this effort, we may utilize your Personal Information to deliver targeted advertisements on other websites. This means that, based on your browsing history and preferences, you may see ads that are more relevant to your interests.
To accomplish this, we utilize various tools, such as Google Analytics and WordPress Audiences, to analyze and collect data on customer behavior. This data helps us better understand your preferences and tailor our advertising efforts accordingly. We also share this information with our trusted advertising partners to ensure that the ads you see are relevant and engaging.
However, rest assured that we adhere to all applicable laws and regulations regarding the use of Personal Information for advertising purposes. We prioritize your privacy and strive to create a safe and enjoyable online experience. Please note that your participation in behavioral advertising is entirely voluntary, and we only engage in this practice if you have explicitly given us your consent.
Cookies
Twellers Ltd utilizes cookies to enhance your browsing experience and analyze how our website is used. Functional cookies are employed to enable basic website functionalities, such as remembering your login information. Performance cookies assist us in improving the website’s performance by gathering information on user interaction. Advertising cookies enable us to display targeted ads based on your interests. Social media or content cookies allow for social media functionalities and the integration of third-party content, such as embedded videos. We respect your privacy and want to assure you that we do not use cookies to collect Personal Information. For more information on how we use cookies and how you can manage them, please refer to our Cookie Policy, available on our website.
Lawful Basis
For individuals residing in the European Economic Area (EEA), Twellers Ltd processes your Personal Information in accordance with the legal grounds of contract and consent. This means that we collect and use your Personal Information to fulfill our contractual obligations when you make a purchase or engage in a business transaction with us. Additionally, we may process your Personal Information based on your explicit consent, which you can provide when necessary.
It’s important to note that we do not engage in any automated decision-making processes that significantly impact you as an individual, such as automated profiling. However, as part of our efforts to prevent fraud, our processor, WordPress, may employ limited automated decision-making measures. These measures may include the blacklisting of IP addresses and credit cards associated with repeated failed transactions. Rest assured, we ensure that such automated decision-making has no legal or significant effect on you as an individual.
Minors
At Twellers Ltd, safeguarding the privacy of our users, especially minors, is of utmost importance. Our website is intended for individuals aged 18 and above, and we do not knowingly collect any personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately to request its deletion. We take prompt action to remove any such information from our servers.
Sharing Personal Information
At Twellers Ltd, we may collaborate with trusted service providers to assist us in delivering our services to you. This may require sharing your Personal Information with these providers. For example, we may work with payment processors to handle transactions or shipping companies to fulfill your orders. Additionally, we may partner with advertising providers to display personalized ads based on your interests. We carefully select reputable service providers who meet our privacy and security standards. We ensure that these providers only use your Personal Information in accordance with our instructions and solely for the purpose of fulfilling our contractual obligations to you. We have contractual agreements in place with our service providers to ensure the safety and protection of your Personal Information.
Use of Personal Information
At Twellers Ltd, we understand the importance of your Personal Information and utilize it solely to provide you with our services. Here is how we use your Personal Information:
- Product Presentation: We use your Personal Information to present relevant products for sale on our website. By understanding your preferences and browsing history, we can offer a personalized and tailored shopping experience.
- Payment Processing: When you make a purchase, we utilize your Personal Information to facilitate secure payment processing. This includes verifying your payment details, processing transactions, and preventing fraudulent activities.
- Order Fulfillment and Shipping: To ensure the smooth processing of your order, we rely on your Personal Information for tasks such as order confirmation, packaging, and arranging shipping or delivery. Providing accurate and up-to-date information is crucial to ensuring timely and successful delivery of your purchases.
- Communication: We may use your Personal Information to keep you informed about new services, products, and promotions that may be of interest to you. This could include newsletters, updates, special offers, or personalized recommendations. Rest assured, we respect your preferences, and you can opt out of these communications at any time.
We treat your Personal Information with the utmost care and never share it with third parties without your explicit consent, except when necessary for fulfilling our contractual obligations or as required by law. We value your trust and strive to maintain the security and confidentiality of your Personal Information throughout our interactions.
GDPR
As a resident of the European Economic Area (EEA), you have certain rights pertaining to your Personal Information under the General Data Protection Regulation (GDPR). These rights include the right to access, correct, and delete your Personal Information, as well as the right to request the transfer of your information to another service. If you wish to exercise these rights or have any inquiries regarding them, please contact us using the provided contact information. Please note that your Personal Information may be processed and stored outside of the EEA, including in the United States. However, we take appropriate measures to ensure that any such transfers comply with GDPR regulations, guaranteeing the protection and appropriate handling of your information. If you have any questions regarding these measures or how your Personal Information is processed, please do not hesitate to contact us.
CCPA
As a resident of California, you have rights under the California Consumer Privacy Act (CCPA) concerning your Personal Information. These rights include the right to be informed about the collection of your Personal Information, the right to request the deletion of your Personal Information, and the right to opt-out of the sale of your Personal Information. You also have the right to designate an authorized agent to exercise these rights on your behalf. If you have any questions or wish to exercise these rights, please reach out to us using the provided contact information. We are dedicated to protecting your privacy and ensuring that your rights are respected in accordance with applicable laws and regulations.
